Home page   |   TrackAndTrace
Bloc01

What is Track & Trace?

This tool enables you to track your registered sending, until its delivery to the recipient. You'll know where it is at all times.

What kinds of sending does it involve?

All mail items with a barcode are able to be tracked :


For dispatches within Luxembourg, this includes registered post and all parcels.   For international dispatches, it covers Quality Pack parcels, but only for some countries.
 
 

How it works

Luxembourg numbers are always structured in the same way: 2 letters, 9 figures, 2 letters. For multiple searches, validate each number by pressing the 'Enter' key on your keyboard. Enter the full number and the letters found on your dispatch receipt into the box above.

Examples:

For registered post, the format is RR123456789LU.
For Quality Pack parcels, the format is  CP123456789LU.

For multiple searches, you can also upload a file of numbers: click here..

Further information

Contact us:
- by e-mail.
- please call at :
4088 7647 for registered letters
8002 3231 for parcels

Enter your numbers:

Enter the full number (including letters) into the box below.